IP telephone systems offer numerous benefits to small, medium and large companies around the world. With an IP phone system you can: Reduce your overhead costs, including landline, internet and voice costs. Eliminate your need for long-distance calling cards, and eliminate your need for a separate phone line. For added features and options, such as auto attendants, you can get IP telephone services from your Internet service provider (ISP).
With an IP telephone system you can: Have voicemail delivered to your email. This allows you to have the ability to store and retrieve any voicemail messages that work for your schedule or specific times. You can also have multiple email addresses, so if you have employees that use the same computer and email address as you do you will have the ability to notify them of any new voicemail messages you receive. With VoIP you can create voicemail virtual lines, which allow you to take advantage of the voicemail feature even when using a conventional phone service.
The ip pbx system usually offers a hosted PBX service, which is a phone service that is hosted on a dedicated server. These IP telephony systems usually give your company many different options to choose from. The hosted service will include three basic features; auto attendant, call forwarding, and missed-calls warnings. Auto attendant will forward calls to a specified contact whenever it recognizes that the caller has reached the voicemail. It also has the ability to record new messages in the event that a message is missed, and it can forward the call to a voice mail box or send a text message to the cell phone of the contacted person. If a caller does not leave a message, the call will be forwarded to the voicemail.
Call forwarding is one of the most popular features of ip telephone system. Most companies that use VoIP protocols need this feature because they use the internet protocol for all of their business phone services. This saves a lot of money because it is cheaper than using traditional phone service, especially when the number being called matches the billing number. Another reason people prefer calling through this method is because it is less prone to misuse than other methods. For example, if a customer calls the company with a very busy signal, it will be more likely that the caller will leave a message rather than dialing the number.
One of the biggest disadvantages to using IP telephone systems over a regular telephone system is the fact that voice over IP data networks do not have the same security features that a traditional phone line does. Voice over IP data networks do not employ encryption and authentication, so data obtained through voice connections are vulnerable to surveillance. Some IP telephony companies have taken steps to reduce this threat, however. Most VoIP services employ Secure Socket Layer (SSL) encryption, which makes all of the voice data transmitted over the internet as secure as any information that is sent via a traditional telephone connection.
Some people prefer to make and receive their calls through an IP telephone rather than a fixed network, but they must choose their service provider carefully. If they want more options and functionality, then they should look for a provider who has the ability to integrate VoIP with their existing business telephone service. For many small businesses, this isn't a big concern because there is usually very little room for additional features. But large businesses that need and use VoIP regularly should always consider an IP telephone over a fixed network, even if the cost may be slightly higher. For more enlightenment about this topic, click here: https://en.wikipedia.org/wiki/Telephone.